Coming Soon

Focus on your business,
we handle the bugs.

Service under preparation. Our support team will soon be available for your daily IT maintenance (workstation support, server troubleshooting).

Indicative price: From €50 / intervention (one-shot). Leave us your details to be notified.

Important: This future service covers general IT maintenance. For all your active projects with FluxFacile (Web, EDI, Software), dedicated project support is always included by default.

Assistance at your fingertips

Multiple ways to contact us for quick resolution.

Here is how our support will work:

Ticketing System

Open a request in 30 seconds on your client space. Follow the resolution progress in real-time.

Email Support

Send us your screenshots and details by mail. A response is provided as quickly as possible.

Remote Access

If necessary, we intervene directly on your station (with your agreement) to solve the problem before your eyes.

Your FluxFacile Pro Space

Centralize all your support requests, find your ticket history, and manage your services from a single interface.

Discover the portal
Monitoring Alert:
RAM overload detected on Station-04
→ Automatic correction launched

Proactive Assistance

Thanks to our supervision tools installed on your machines, we are often informed of a problem before you even notice it.

  • Anticipation: We intervene on early warning signs of a breakdown.
  • Fleet Knowledge: We know exactly which machine is causing the problem, no long explanations needed.

Human support first and foremost

No outsourced call center. You talk to experts who know your file.

< 1h

Average response time

98%

Satisfaction rate

24/7

System monitoring

Why give us your contact info?

  • Priority access at service launch
  • Fast setup of your technical support
  • VIP support from day one

Priority Waitlist

This service is not available yet. Register to be contacted with priority upon launch.

contact@fluxfacile.fr

Size of your IT fleet:

Main type of needs:

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The information transmitted via this form is used only to respond to your request. It is kept for the duration of the processing and deleted after a maximum of 3 months.

To learn more about the management of your data and exercise your rights: see our privacy policy.