Privacy Policy

At FLUXFACILE, we place great importance on protecting the privacy and confidentiality of your personal data. This policy describes how we collect, use and protect the information gathered through our showcase website.

1. Data Collected

When you use our contact form, we collect the following data:

• Input fields: Name, Company, Professional email address.
• Message: The free-form content of your request and the services selected.
• Technical: IP address (used to filter spam and record consent).

2. Purpose of Processing

This data is used exclusively for the purpose of:

• Responding to your enquiry and getting back in touch with you following the submission of the form.

3. Legal Basis

The processing of this data is based on your consent and our legitimate interest (responding to an enquiry).

4. Retention Period

Information submitted via the contact form is retained for the duration necessary to process the request and deleted within a maximum of three months.

5. Data Recipients

The data collected is intended exclusively for FLUXFACILE. It is never sold, rented or transferred to third parties under any circumstances.

6. Data Security

We protect your information through the HTTPS protocol (data encryption) and storage on our own secure servers located in France. No external access or public storage of data is permitted.

7. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data at any time:

• The right of access
• The right to rectification
• The right to erasure (deletion)
• The right to restriction of processing

To exercise your rights, you may contact us at: rgpd@fluxfacile.fr or at contact@fluxfacile.fr.

8. Hosting and Data Processor Role

As part of its hosting and technical maintenance activities for clients, SASU FluxFacile acts as a data processor within the meaning of the GDPR.

• Hosted data remains the exclusive property of the client, who acts as the data controller.
• FluxFacile accesses data only when necessary (maintenance, security, support).
• No data is exploited, sold, or used for commercial purposes.
• Data is hosted in France in a secure environment.
• Technical measures ensure data confidentiality, integrity, and availability.

FluxFacile is committed to complying with GDPR obligations as a data processor.